About Us
We believe shopping for everyday kitchen appliances should be straightforward, practical, and easy to understand.
Our store offers a selection of kitchen appliances designed to support everyday cooking and food preparation, including slow cookers, multicookers, electric lunch boxes, food warmers, and sous vide appliances.
Our goal is to provide useful products together with clear product information, straightforward ordering, dependable fulfillment, and accessible customer support.
Our Product Selection
Our product selection focuses on practical appliances for everyday household use. Each product is presented with relevant information such as specifications, features, dimensions, compatibility, care instructions, and recommended use where applicable.
Because product specifications and included accessories may vary between models, customers should review the individual product listing carefully before placing an order.
Clear Product Information
We aim to keep product descriptions and specifications as clear and useful as possible.
Product information may include operating features, materials, dimensions, capacity, power requirements, included components, care instructions, and other details relevant to the product.
Customers should rely on the information provided on the applicable product page and any manufacturer's instructions supplied with the product when determining whether an item is suitable for their intended use.
Shipping & Order Support
We currently ship orders within the United States.
Free standard shipping is available for U.S. orders. Orders are normally processed within 1–2 business days, followed by standard carrier transit.
Once an order has been dispatched, tracking information is provided when available so customers can follow the shipment through the delivery process.
For additional details about processing times, delivery estimates, returns, refunds, or other order-related matters, customers should refer to the applicable policy pages on this website.
Responsible Product Use
Kitchen appliances should always be used according to their intended purpose and in accordance with the applicable product information and manufacturer's instructions.
Before operating a product, customers should review the instructions relating to setup, operation, cleaning, maintenance, and safety.
Customers should also follow any warnings, usage limitations, electrical requirements, and other safety information provided with the product.
Customer Support
Our customer support team is available to assist with questions regarding products, orders, shipping, returns, and general store information.
When contacting us about an order, customers are encouraged to provide their order number and relevant product information so that we can respond more efficiently.
Store Information
Store Name: Crock-Pot
Website: crockpotev.shop
Email: support@crockpotev.shop
Phone: (206) 886-2452
Return Address
10631 Forest Avenue South
Seattle, WA 98178
United States
Please contact customer support before sending a return or other merchandise to this address. Return instructions may vary depending on the order and applicable return policy.
Customer Support Hours
Monday–Friday
9:00 AM–5:00 PM
Pacific Time
We aim to provide clear information, practical products, and responsive customer support throughout the shopping experience.